Terms of Service

Effective Date: 01/01/2022

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website https://lead-q.com (the “Site”) and any products or services provided by Lead-Q, LLC (“Lead-Q,” “we,” “us,” or “our”). By using our Site or entering into an agreement for our Services, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you must not use the Site or our Services.

2. Services

Lead-Q, LLC provides digital marketing solutions including, but not limited to:

-Meta (Facebook/Instagram) and local Google Ads campaigns

-Lead capture systems and CRM automation

-Appointment scheduling, reminders, and no-show reduction tools

-Review and reputation management automation

Services are delivered according to a signed agreement, contract, or Scope of Work.

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Services.

4. User Responsibilities

When using the Site or our Services, you agree to:

-Provide accurate and complete information

-Maintain confidentiality of your account credentials

-Comply with applicable laws and the terms of third-party platforms we integrate with (e.g., Meta, Google)

-Assume full responsibility for any content, business data, or materials you provide

5. Payment Terms

-Fees are outlined in your signed contract or agreement.

-Unless otherwise stated, invoices are due within 30 days of issue.

-Late payments may incur interest at 1.5% per month or the maximum permitted by law.

-We reserve the right to suspend or terminate Services for non-payment.

6. Term and Termination

-Client contracts are annual by default.

-Clients must provide 60 days’ written notice before the contract renewal date to avoid automatic renewal.

-We may terminate Services immediately for material breach by the Client.

-Upon termination, all outstanding amounts owed remain payable.

7. Intellectual Property

-All proprietary technology, tools, processes, and materials developed by Lead-Q remain the sole property of Lead-Q, LLC.

-Clients receive a limited, non-exclusive license to use deliverables for internal business purposes.

-Lead-Q may use anonymized performance data or project details in marketing or portfolio materials unless a written opt-out is provided.

8. Limitation of Liability

To the fullest extent permitted by law:

-Lead-Q’s liability is capped at the total fees paid by the Client in the three months prior to the claim.

-Lead-Q is not liable for indirect, incidental, or consequential damages, including lost profits or data.

9. Disclaimers

-Marketing results vary and depend on factors outside our control (e.g., market conditions, platform algorithms, client inputs).

-We do not guarantee specific returns, lead volume, or revenue outcomes.

10. Indemnification

You agree to indemnify and hold harmless Lead-Q, LLC, its affiliates, and employees from claims, damages, or liabilities arising from your use of the Site, Services, or materials provided by you.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law provisions. Disputes shall be resolved in the state or federal courts located in Richmond, Virginia.

12. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on the Site with a revised “Effective Date.” Continued use constitutes acceptance.

13. Contact Information

Lead-Q, LLC
Richmond, Virginia
Phone: (804)-396-2783
Email: [email protected]