Before Lead-Q
This med spa was running ads and getting leads, but most were never contacted. Their team lacked follow-up systems, and hundreds of inquiries were sitting in their old CRM without action. They were relying heavily on front desk staff to manually follow up, leading to inconsistent communication and lost sales.
This is a common issue we see with service based businesses, as the every customer gets excited by the until offer but doesn't always take action. This results in a pipeline full of dead leads that never get converted.
What We Built
A lead re-engagement campaign via SMS and email to wake up old leads
Real-time SMS follow-ups for new consultations
A conversion-focused landing page to capture and qualify leads more efficiently
Impact
Recovered over $18,000 in revenue from leads they thought were dead
Staff workload decreased significantly with automated touchpoints
Consultation show-up rates increased by 33%, making ads more profitable
Innovation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Excellence
Top-notch services.
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