Steel City HVAC

35% Increase On Invoice Collection

Before Lead-Q
This small HVAC business was spending money on Google Ads, but their office staff couldn’t keep up with incoming calls...especially during peak seasons. Missed calls went unanswered, leads slipped through the cracks, and late invoice payments were becoming a growing issue.

On top of it all, for a company doing 30M in annual revenue, they were manually managing jobs in spreadsheets, making their dispatching chaotic and prone to errors.

What We Built

A missed call text-back system that instantly sent a text if the phone wasn’t answered

An automated invoice reminder system to follow up on unpaid jobs

Localized Meta ads for emergency services with a direct booking funnel

Impact

93% of missed calls were salvaged and converted into booked jobs

Invoice collection rate increased from 71% to 96% in 45 days

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Innovation

Fresh, creative solutions.

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Integrity

Honesty and transparency.

Excellence

Excellence

Top-notch services.

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