Before Lead-Q
This small HVAC business was spending money on Google Ads, but their office staff couldn’t keep up with incoming calls...especially during peak seasons. Missed calls went unanswered, leads slipped through the cracks, and late invoice payments were becoming a growing issue.
On top of it all, for a company doing 30M in annual revenue, they were manually managing jobs in spreadsheets, making their dispatching chaotic and prone to errors.
What We Built
A missed call text-back system that instantly sent a text if the phone wasn’t answered
An automated invoice reminder system to follow up on unpaid jobs
Localized Meta ads for emergency services with a direct booking funnel
Impact
93% of missed calls were salvaged and converted into booked jobs
Invoice collection rate increased from 71% to 96% in 45 days
Innovation
Fresh, creative solutions.
Integrity
Honesty and transparency.
Excellence
Top-notch services.
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